Use coupon code 'FLAT10' for additional 10% discount on orders above Rs. 1990 & code 'FLAT20' for additional 20% discount on orders above Rs. 3990

Our Policies


We value the trust you place in us and insist upon high standards for secure transactions and customer information privacy. Please read the following statement to understand our information gathering and dissemination practices.


We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up an account with to place an order. We use this information to process your order, to respond to your requests and to contact you about your order, if necessary.
Information collected is also used to personalize your shopping experience and to inform you about promotional offers, sales and other special events. In addition, we may use it to address problems with this website, our business or our products and services, or to protect the security or integrity of our business.
Navigational information about where visitors go on our website and information about the technical efficiencies of our website and services (such as the time to connect to our website, time to download pages and the number of times different pages are visited) is collected. Other non-personally identifiable information (such as domain type, browser version, service provider, IP address, and mobile device identifier) may be collected which will provide information regarding a visitor's use of our website (such as the time of a visitor's last visit to a page on our website).


Information we have access to through social media platforms will depend on your personal settings. We will have access to all public information on these platforms. We may also be able to access information that others share about you (as they control how that is shared).
We may collect any data that is accessible to us or that you provide through social media platforms, including for example your Facebook and/or Twitter profile picture, gender, and usernames. We are not responsible for what third parties post on our social media accounts. If you `Like` our Facebook Page or post on our Facebook Wall, we can interact with you and send you things via these platforms.
If at any time you want us to stop interacting with you in this way, please Contact us.


Cookies may be used to better understand your use of our website. A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. We may place cookies on your computer to collect information that will educate us on such things as search engine referral, how you navigate around our website, unique visitor identification, and product browsing and purchasing information. You may set your web browser to decline cookies or notify you when you receive a cookie. If you choose not to accept cookies from our website, you may not be able to take full advantage of the website’s features.


We may share your personal information with select service providers that help us operate our website, fulfill your orders or communicate with you, and analyze our business. Your personal information will not be added to their mailing lists nor will they contact you in any manner except when it concerns your account or order with Campana Kids or to provide services on our behalf. We may share non-personally identifiable information about our website users with third parties.
Campana Kids may disclose the information we receive from and about you to respond to judicial process and provide information to law enforcement agencies as required or permitted by law. We also reserve the right to share information with legal authorities and other companies for the purpose of fraud protection and credit risk reduction, or to avoid injury to our rights or the rights of any other person. In addition, in the event we, or substantially all of our assets, are acquired by another company (or undergo a corporate reorganization or change in corporate control), then, your personal information may be one of the transferred assets.


Our site links to other websites that may collect personally identifiable information about you. Campana Kids is not responsible for the privacy practices or the content of those linked websites.


If you have any questions, comments or requests regarding this privacy policy, please contact us at and we will be happy to answer them.
Shipping Policy 
Campana Kids ships its products to almost all parts of India. Orders placed will be shipped within 2 days. We ship on all days except Sunday and National Holidays.
Currently, each order may be shipped only to a single destination address. If you would like to ship products to different addresses, you will need to place multiple orders.

Shipping Charges
We provide free shipping on all domestic orders of Rs. 799 or above. Below Rs. 799, a shipping charge of Rs. 79 applies. 

Order Value Shipping Charges
Rs.799 & Above Free
Below Rs.799 Rs. 79

Estimated Delivery Time

For all areas serviced by reputed couriers, the delivery time would be within 2 to 7 business days of placing the order (business days exclude Sundays and other holidays). We will take between 1 - 2 days to ship orders and after dispatch 1 - 7 days is typically taken by our logistics partners. Due to the COVID situation delivery timelines may get impacted.

Tracking Packages
Once dispatched, consignment details will be shared with you on your registered email address. In case you do not receive a mail from us within 48 hours of placing an order, please check your spam folder. Tracking may not appear online for up to another 24 - 48 hours in some cases, so please wait until your package is scanned by the courier company.

Hidden Charges
You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra. 

Non-availability on Delivery
Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery. 

A product is eligible for return if the following conditions are met:

  • The product was delivered to you in the last 7 days
  • The product is in its original condition with all tags retained, and all parts and accessories included, in case it was a set
  • The product was not purchased under Clearance Sale or discounts above 50%

Return Process
On receiving your return request, we will arrange for a pick-up from the same address to which the order was delivered. It can take up to 10 days for us to receive your return, depending on your location and the courier service. After we receive the return, the product will go through a quality check which when passed, a store credit or cash refund shall be issued.

Please note:

  • Shipping charges are not refundable.
  • Please note that used, altered, washed, damaged or laundered products cannot be returned / exchanged. Also, we can only offer exchanges based on the availability of size.
  • In case a product is missing from your shipment or a product is damaged in transit, please call or email us within 24 hours on receipt of the shipment for us to investigate further
  • In case the product received is incorrect or defective, please contact us immediately and we will ship out a new product, post receiving the already purchased product. We will organize a reverse pickup for your convenience. 


If the customer chooses to cancel the order before the product is shipped, you will be entitled to a 100% refund. In case the product is shipped then the return policy as mentioned above will be applicable. Refunds will be processed within 7 days.